Report Launch and Discussion
A Paradigmatic Shift in Public Service Delivery: Inclusive, Efficient and Secure DPI
September 30, 2026 | 10:00 am – 1:30 pm |  Conference Room 1, India International Centre (IIC), New Delhi, India

AGENDA
09:30 – 10:00 AM : Registration

10:00 – 10:10 AM : Opening Remarks by Payal Malik, Visiting Professor, ICRIER
‘DPI for a Paradigmatic Shift in Public Service Delivery’

10:10 – 10:20 AM : Talk by Priyanka Singh, Senior Lecturer, UQ Cyber, University of Queensland, on
‘Trust Needs Proof: Security lessons from the digital public infrastructure of India and Australia’

10:20 – 10:30 AM : Talk by Pritika Hingorani, CEO (India), Artha Global, on
‘Beyond the Digital Layer: Reimagining the State for Better Public Services’

10:30 – 10:50 AM : Research Presentation by Nachiket Mor and Tanya Sinha on
‘ABDM and Beyond: Proposing Health System Reforms and Exploring a Universal Health Twin’

10:50 – 11:50 AM : Launch and Presentation of the Report
‘A Paradigmatic Shift in Public Service Delivery: Inclusive, Efficient and Secure DPI’

Report Presentation by
• Shiva Kanwar, Fellow, ICRIER
• Nikita Jain, Consultant, ICRIER
• Bhargavee Das, Research Associate, ICRIER
• Luhut Simbala, UQ Cyber, University of Queensland
• Mehak Aggarwal, Research Assistant, ICRIER

11:50 – 01:20 PM : Open Discussion
All Participants
Moderators: Payal Malik and Bhargavee Das

01:20 – 01:30 PM : Concluding Remarks and Vote of Thanks
Payal Malik, Visiting Professor, ICRIER

01:30 PM Onwards : Lunch